SMS Terms and Conditions
By opting into our SMS services, you are agreeing to receive text messages from Grady Health System (“Grady”). These messages may include updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management updates.
Message frequency will vary based on your healthcare needs and interactions with our services and providers. Standard message and data rates may apply for messages sent or received. Please consult your mobile carrier for more details.
Your mobile carrier is not liable for delayed or undelivered messages.
You can opt out of receiving SMS messages anytime by texting STOP to 26019. Your opt-out request will generate one final message confirming that you have been unsubscribed from receiving text messages from Grady. You will no longer receive SMS messages from 26019, which you opted out of. If you want to receive SMS messages again, you may sign up using mychart.gradyhealth.org or text HELP to 26019 for instructions.
For help or support regarding our SMS services, contact MyChart Patient Support Line at (404)-616-5551.
Your privacy is important to us. All personal information provided will be used and held in accordance with our privacy policy, which can be viewed here.
SMS consent is not shared with third parties for marketing purposes.
Messages sent via SMS are for informational purposes only and should not be considered medical advice. For any health-related concerns, please contact your healthcare provider directly. In the event of an emergency, please do not use SMS; instead, please proceed to your nearest emergency facility.
We reserve the right to change these terms and conditions at any time. As part of our privacy policy, we will SMS you any changes or post them on our website.
If you have any questions about these terms and conditions or Grady’s use of SMS, please call the MyChart Patient Support Line at (404) 616-5551.
By opting into our SMS services, you acknowledge and agree to these terms and conditions.