Medical Records

Patients have the right to receive copies of their medical records. You can request a copy of your medical records by mail or in person. You can request copies or a summary of the records. You may be charged a fee for costs related to medical record retrieval, copying and certification.

To obtain your medical records by mail you must print and complete the Authorization for Disclosure of Protected Health Information (PHI) form and mail request to:

Grady Health System
Medical Records Department, Box 26219
80 Jesse Hill Jr. Drive SE
Atlanta, Georgia 30303

To obtain your medical records in person

Complete the consent form on-site in the Health Information Management Department at Grady. Health Information Management (Medical Records) is located on the first floor of Grady Memorial Hospital - Room E138 .

To contact Medical Records

Health Information Management (Medical Records) is located on the first floor of Grady Memorial Hospital - Room E138. You can contact Medical Records at (404) 616-4280, Monday through Friday during the hours of 8:30 am to 5 pm

Frequently Asked Questions

Where is the Medical Records Department located?

The Health Information Management Department (Medical Records) is located on the first floor of Grady Memorial Hospital, Room E138.

How do I request a copy of my record for myself?

Print and complete the Authorization for Disclosure of Protected Health Information (PHI) form and mail request to:

Grady Health System
Medical Records Department, Box 26219
80 Jesse Hill Jr. Drive SE
Atlanta, Georgia 30303

You may also choose to complete the consent form on-site in the Health Information Management Department at Grady.

How do I obtain copies of Medical Records for those other than myself?

My Child

The parent or legal guardian must sign the consent release. Legal guardians will be asked to provide documentation of legal guardianship.

Patients who are 18 or older but unable to sign consent due to physical/mental illness

Durable Healthcare Power of Attorney (or other court appointed documentation) must be provided.

Patients who are deceased

Legal representation documentation must be provided.

How long will it take to process my request?

Requests for copies will be processed within 15 business days; copies may be picked up in person, or mailed to the address provided.

May I fax my request?

Faxed requests are not accepted. However, we do accept faxes from doctor's offices and other hospitals.

Who do I contact if I have questions?

If you have any questions, please call the Medical Records department at (404) 616-4280.

Is there a fee for obtaining my medical records?

Fees for personal records are as follows:

• $0.93 per page for pages 1-20
• $0.80 per page for pages 21-100
• $0.63 per page exceeding 100

Exceptions include records needed for continuing care and worker's compensation claims (for first set of records only).

The Georgia Office of Planning and Budget has approved these fees for cost related to medical record retrieval, copying and certification effective July 1, 2004.

Birth and Death Certificates

Certified copies of Birth and Death Certificates are available through the Georgia Office of Vital Records. You may complete an online request for a Birth Certificate or Death Certificate, or you may call the office at (404) 679-4702.